The display of the information is not easy to navigate for a first time user or a user who want to check an unfamiliar bus status. But the user may not know the stop number (although stop number shows in bus station, users may not in the bus station when they use the app). The user can either type the stop number to check the status of buses which will pass by this stop or choose a route first, select direction, then select a stop, at last check the status of a bus. MyBus function is for a user to check the status of a bus.

MyBus: Reasonable user flow but not user friendly This article aims to evaluate the “MyBus” and “Trip Planner” function in NJ Transit from a perspective of first time user and then provide a research strategy to improve it. But the first time I use this app, I feel like the application is not easy for me to use. Overall, the application is useful for most of users.

The NJ Transit Mobile App provides an easy way to make travel plans, buy and display passes and tickets, and get transit information.

Nj transit my bus